Please fill out the form to send us your support request. We will usually contact you within 24 hours.
Contact our support team! We have a team of specialists for neuronal, cardiac, and ion channel applications. In case you have any question, you can either fill out the support form, send us an e-mail to support [at] multichannelsystems.com or visit our forum.
In addition, we also offer support via Skype on request.
Our application-focused support team is assisted by their colleagues from the software and hardware department. So whatever your question might be, we will do our best to help you. We strive to answer all your inquiries as quickly as possible, usually within 24 hours. In order to ensure that you receive the best answer as quickly as possible, we use the electronic ticket system OTRS.
In general, all support inquiries are free of charge. Free phone calls, e-mails, and forum discussions are part of our customer-service oriented attitude. For whole-day trainings in your lab, we are happy to send you a quotation.